Customer Communication Specialist

A company is looking for a Specialist - Customer Communication (Hybrid).

Key Responsibilities

Act as a trusted travel advisor providing accurate flight information through various communication channels

Manage communication requests and craft operational messages related to travel waivers and advisories

Collaborate with business partners to monitor flights and create tailored messaging for customers and employees

Required Qualifications

Bachelor's degree or 4 years of relevant work experience in Communications or a related field

2+ years of communications-related experience

Experience in the airline or travel industry

Flexibility to work various shifts to support a 24 / 7 operation

Must be legally authorized to work in the United States without sponsorship