Branch Sales Executive

Job Summary of Branch Sales Executive

Floor & Decor's Branch Sales Executive play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Branch Sales Executive contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.

Characteristics we prioritize

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Highly skilled in articulating ideas clearly and possessing strong listening capabilities

Responsibilities of Branch Sales Executive

• Interact with clients, discuss their projects, endorse our products, and enthuse customers about their buying decisions.
• Exceed customer expectations with superior service and assistance that goes above and beyond.
• Maintain the stocked condition of designated zones, making sure they are orderly, enticing, and secure for customers.
• Collude with supervisors and teammates to achieve sales objectives successfully.
• Assist customers with their purchases by operating the point of sale system during checkout.
• Conclude customer exchange and refund processes based on predetermined guidelines.
• Comply with the outlined procedures for handling transactions involving cash, checks, and credit cards.
• Develop pricing labels and promotional posters for the inventory. Organize, label, and display items.
• Work and behave in a manner that is congruent with the foundational beliefs that define the company's identity.
• Exhibit and grasp the company's adherence to safety guidelines.
• Respond to telephone inquiries following the established guidelines of the company.
• Be responsive to requests for help in different departments within the store.
• Maintain accuracy while working in a high-paced setting.

Requirements of Branch Sales Executive

• Individuals must be of legal age, which is 18 years or above.
• Mastery of elementary math abilities.
• Customer service experience.
• Competence in handling numerous tasks simultaneously and maintaining composure under pressure.
• Some job roles may mandate the completion of forklift certifications offered by F&D.
• Where state law permits, individuals must pass a drug test to become certified in operating heavy equipment.

Working Conditions of Branch Sales Executive

• Employees may experience a warehouse environment and the presence of moving vehicles sporadically during their workday.

Physical/Sensory Requirements of Branch Sales Executive:

• Capacity to exert forces ranging from 30 to 60 pounds occasionally, 20-30 pounds frequently, and up to 20 pounds constantly when lifting, carrying, pushing, pulling, or otherwise handling objects.
• Using hands and fingers for handling or tactile purposes is a typical requirement for employees.
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits of Branch Sales Executive

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.