Program Coordinator, Workforce Training and Professional Development

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information, please see: https://www.kansasworks.com/jobs/13430911

Develops and implements plans and programs, ensuring all service

standards and defined University goals are met. Oversees daily

operational activities including record management and regulatory

compliance. Coordinates day-today advising, retention, marketing,

advocacy, training, and strategic initiatives.

**Essential Functions**

Oversee the proposal process. Establish program plans, management tools

and reporting capabilities. Perform research and develop metrics to

measure program success against program goals.\

Engage with leadership, faculty, staff and/or other community partners

to build programming that helps to achieve targeted outcomes. Cultivate

existing and identify new opportunities for partnerships,

collaborations, and service enhancements.\

Analyze data to determine achievement with assigned goals and compliance

with rules and regulations. Communicate and document program results,

quality outcomes, and progress metrics to stakeholders.\

Assist with the development and coordination with related departments to

facilitate recruitment, outreach, communications, and/or marketing of

related programs and services.\

Collaborate with University staff and students to foster program

success, and provides program communications, status reports, and

services throughout the enrollment and registration process. Monitor

compliance with program rules and regulations, provides status updates,

and monitors student academic progress as required.

**Job Duties**

25% Micro-credential/Badge Development: Work with departments on

micro-credentials proposals; Maintain the micro-credential proposal form

and approval workflows;\

\

25%-Registration Management: Reconcile enrollment records across

Reporting Services, with physical forms. Coordinate with Financial Aid

and Financial Operations as necessary to resolve registration issues.

Assist with technical or registration issues by working with the

Helpdesk, IT, Admissions and the Registrars Office. Communicate semester

start dates and enrollment reminders to badge instructors, monitor

enrollment, and coordinates with the Instructional Design and Access

(IDA) team for Blackboard-related issues. Teaching commitments are

confirmed each semester, and EPAFs are submitted for instructor payment.

On daily basis, report badge enrollment to the Provost, Registrar and

Admission offices.\

\

25% Learner Services: Monitors [email protected] and responds to

learner questions. Ensure enrolled students receive course access

emails. Assist with technical or registration issues by working with the

Helpdesk, IT, or the Registrars Office. Work with badge issuer platform

to ensure badges and micro-credential are issued to completers in a

timely fashion. Educate learner/earners on micro-credential

opportunities and ways to promote competencies through earned badges.

Update , distribute , collect a course evaluation at the end of each

course.\

\

25% Communication and Marketing: Work with the WPCE communications

manager on an annual marketing plan to promote and build awareness of

micro-credential programs; update website and catalog content.

Required Education And Experience

• High school diploma or equivalent
• Six (6) years coordinating complex projects and/or developing
  
  

programs, every 30 hours of college coursework may be substituted

for one (1) year of experience.

Knowledge, Skills And Abilities

• Successful and demonstrated experience with program management
  
  

and/or development of new projects or initiatives.

• Demonstrated good judgment in decision-making, organization, program
  
  

evaluation and assessment

• Excellent communication, time-management, and organizational
  
  

abilities.

• Demonstrated ability to build and maintain positive professional
  
  

relatio ships.

• Demonstrated ability to work as part of a team.
• Skilled in identifying problems and proposing practical,
  
  

evidence-based solutions.

• Proficient in the use of Microsoft Office Suite and data management
  
  

tools (e.g., Excel, Word, student information systems, CRM

platforms).

Preferred Qualifications

• Bachelors Degree
• Professional experience in higher education, university systems,
  
  

academic operations, and enrollment processes.

• Knowledge of student recruitment, support services, and best
  
  

practices in educational program outreach.

• Professional training, marketing/communication, and/or community
  
  

engagement experience.

Physical Requirements

Ability to remain in a stationary position. Frequent 60-90%\

Ability to operate a computer and other office equipment including but

not limited to phone, printers, copiers, and calculators. Frequent

60-90%\

Ability to communicate with others and accurately exchange information.

Frequent 60-90%\

Ability to interpret effectively, accurately and impartially, both

receptively