Police Records Specialist II - 2nd Shift

The City of Wichita is NOT an E-Verify Employer.
Distinguishing Features of Work
This civilian position is responsible for computer-based data entry of police and citizen reports, accomplished through delivery of specialized customer services by telephone and/or in person, and maintenance of related records that are unique to the law enforcement environment. Work is performed in accordance with established policies, procedures, and regulations, and with considerable independence, but may be reviewed by a supervisor. Specific information and knowledge required for this position is learned on the job.
Spanish speaking candidates are encouraged to apply.
Please note an extensive pre-employment criminal background check will be done and offers of employment are contingent upon passing
Current Opening: 2nd Shift, 2:30pm - 11:00pm, with Tuesday/Wednesday Off (After Training)
Bargaining Unit: Service Employee's International (SEIU)
**Employees within the department or division shall be given first consideration**

• Posting may close at any time**
  

Examples of Work Performed

• Data entry duties include examining or initiating, correcting/retrieving highly sensitive and confidential information from a wide variety of oral and written reports
• Communicates with officers, other members of the Department, outside agencies and the public to complete tasks related to criminal and miscellaneous case entry
• Decisions are based on information available, and on relevant Department and City policies, procedures, and regulations.
• These examples are not intended to be all-inclusive and other related duties may be assigned as needed
  

Requirements of Work

• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of outside agencies, and the public
• Ability to quickly develop knowledge of policies, procedures, and regulations relevant to Police Records
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to respond in person and by telephone to a steady volume of case entry requests
• Ability to enter cases into the police records management system with speed and accuracy
• Ability to deal with new procedures and/or changing work conditions, as well as variable work conditions
• May require ability to acquire and maintain a valid Kansas driver's license
• Compliance with mandatory training requirements through the Department and City
• Compliance with Department and City policies and procedures, relevant laws, and regulations
• Compliance with sound safety practices and procedures, including proper handling of equipment
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace
  

Experience and Training
Required Experience And Training

• High School Diploma
• Two years of experience in public contact work, data entry/retrieval, and recordkeeping.
• Must be legally authorized to work in the United States without the need of a sponsorship.
  

Offers of employment are contingent upon passing a pre-employment physical which includes drug screening, and upon satisfactory results of an extensive criminal background check.
Applicants have rights under Federal Employment Laws. Please find more information under the following links:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
CITY OF WICHITA
Full-time Employee Benefits

• VACATION - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.
• HOLIDAYS - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.
• SICK LEAVE - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.
• HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre-tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.
• DENTAL INSURANCE - Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre-tax premium deductions are offered.
• LIFE INSURANCE – Low-cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.
• SUPPLEMENTAL LIFE – Additional voluntary employee-paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.
• LONG-TERM DISABILITY INSURANCE– The voluntary employee-paid group disability plan from MetLife provides 60% of pre-disability income for injury or health related disabilities. Premiums are determined by income and age.
• VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee-paid AD&D from MetLife offers coverage for accidental death and dismemberment.
• RETIREMENT - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C-79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.
• FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre-tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.
• LONG-TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.
• MORE BENEFITS & SERVICES
  

Deferred Compensation Investment Program
Employee Discounts and Wichita Employee Association (WEA)
Bereavement Pay
Employee Emergency Assistance Fund
Voluntary Shared Leave Program
Training Programs
Longevity Pay
Credit Union
Employee Assistance Program (EAP)
Injury Leave (on-job injury)
Community Volunteer Events
01
The following verifies my highest level of education..

• High School Diploma or GED
• Some College
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• I do not have any of the degrees or education listed above.
  

02
I have the following years of experience in public contact work, data entry/retrieval, and recordkeeping:

• less than 6 months of experience
• 6 months - 1 year of experience
• 2 -3 years of experience
• 4 - 5 years of experience
• 6+ years of experience
• I do not have any experience in public contact work, data entry/retrieval, and recordkeeping experience
  

03
Briefly describe your most challenging customer service experience. How did you handle the situation and what was the outcome?
04
My proficiency level is at intermediate or higher in the following Microsoft Office Programs (choose all that apply)...

• Word
• PowerPoint
• Excel
• OneNote
• Publisher
• Access
• Outlook
• I do not have intermediate level experience in the programs listed above.
  

05
Briefly describe your favorite feature of Excel. Tell us why it is your favorite and how you use it to make yourself, your department or business more effective and efficient.
06
The following explains my ability to fluently speak, read, and write in Spanish:

• Very well
• Somewhat well
• cannot speak, read, and write in Spanish
  

07
I am legally authorized to work in the United States without sponsorship.

• Yes
• No
• Required Question