Information Technology Field Engineer

Job Title: Information Technology Field Engineer

Location: 364 N ROCK RD WICHITA KS 67206

Employment Type: Freelance / Ticket-Based

Experience: 1+ Years

Key Responsibilities

1. Check-In

• Report to the designated Manager on Duty (MOD) upon arrival at the site.
• Review and confirm the assigned work order.
• Locate the equipment, POS terminal, and lane(s) assigned for installation.

2. Deinstallation

• Safely remove the existing/legacy POS device and associated cables.
• Handle removed equipment and cables according to client procedures.
• Ensure no unnecessary damage is caused to existing store equipment or infrastructure.

3. Installation

• Install the new P630/M425 POS device and required cables.
• Connect all hardware correctly and securely.
• Ensure the device and cabling are properly positioned and organized.

4. Device Configuration

• Enter the required network parameters.
• Pair and configure the POS device according to client specifications.
• Initiate required software, firmware, or configuration downloads.

5. Device Downloads & Reboot

• Monitor the device while required downloads and automatic reboots are completed.
• Verify that the device starts and operates correctly after configuration.
• Perform a test sale/transaction when required by the client.

6. Testing

• Coordinate with the Branch/Store Manager for testing.
• Complete the required test transaction.
• Verify that the POS device, network connection, and related functionality are working properly.
• Report and troubleshoot any issues identified during testing.

7. Checkout & Documentation

• Obtain the required sign-off on the work order/POD from the appropriate store representative.
• Clean the work area and remove installation materials, packaging, and debris.
• Complete the checkout process with the client/MOD.
• Document the completed work and any issues encountered onsite.