Entry Level Customer Service - Work From Home

Benefits Specialist

We are the only 100% union-label supplemental benefits provider in the world. For over 60 years, we've partnered with more than 40,000 unions and associations internationally to deliver supplemental and permanent benefits to hardworking families. Our mission is to protect and serve members with benefits they can count on.

Daily Responsibilities

In this role, you'll engage directly with union members who request information about their benefits:

• Handling inbound and outbound calls
• Scheduling and hosting appointments (phone or virtual)
• Conducting presentations to explain available benefits
• Completing required paperwork and documentation
• Ensuring quality control and accuracy
• Participating in leadership development opportunities

Qualifications

• Strong verbal communication skills
• Excellent customer service and relationship-building abilities
• Positive, energetic, and professional attitude
• Ability to work effectively with individuals and groups at all levels
• Team-oriented mindset
• Basic computer proficiency
• Prior customer service or sales experience is a plus
• Must be legally authorized to work in the U.S. or Canada

Benefits

• Full benefits package
• 100% remote work opportunity
• Flexible schedule with work-from-home options
• Weekly pay with performance-based monthly bonuses
• Exclusive incentive trips for you and a guest (Bahamas, Cancun, Las Vegas, and more)