Frontline Sales Associate

Company Overview

Sam’s Club is dedicated to providing an outstanding member experience by focusing on convenience, value, and high-quality service. The Frontline Sales Associate position is a key part of the front-end team and directly supports this mission by delivering efficient, positive, and courteous interactions. Working in a dynamic retail environment, this role helps strengthen member trust, satisfaction, and long-term loyalty.

Role and Responsibilities

As a Frontline Sales Associate, you will help ensure that every member completes their shopping experience smoothly and with confidence. This role involves processing transactions, assisting with self-checkout, and keeping front-end areas organized while consistently providing friendly and reliable service.

• Welcome members with a professional and approachable attitude and thank them for shopping.
• Accurately scan items and complete payment transactions in a timely manner.
• Support members using self-checkout stations and address routine issues as they arise.
• Keep checkout lanes and surrounding front-end areas clean, orderly, and ready for members.
• Manage several tasks at once in a busy, high-traffic retail environment.
• Work closely with other front-end associates to achieve daily operational goals.

Required Skills and Experience

• Ability to perform effectively in a fast-moving environment while balancing multiple duties.
• Strong dedication to delivering excellent member service and satisfaction.
• Physical ability to remain standing for long periods while completing tasks accurately.
• Problem-solving skills to handle member questions and operational concerns.
• Clear, friendly, and professional communication skills.
• Basic math proficiency and accuracy when handling cash transactions.

Preferred Qualifications

• Prior experience in a retail setting or cashier position.
• Experience using point-of-sale systems and self-checkout equipment.
• Collaborative approach with the ability to work well as part of a team.

Compensation and Benefits

• Hourly compensation ranging from $17.00 to $24.00, based on a 40-hour workweek and applicable minimum wage standards.
• Additional hourly premiums from $0.35 to $3.00 depending on schedule, facility needs, seasonality, or assigned tasks.
• Eligibility for performance-based bonus awards recognizing strong performance.
• Comprehensive benefits package including healthcare, dental, and vision coverage.
• Retirement plans, wellness initiatives, and employee discount programs.

About Sam’s Club

Sam’s Club strives to create an inclusive and encouraging workplace where associates are supported in their growth and success. The company emphasizes teamwork, service excellence, and a member-first approach. Joining Sam’s Club means becoming part of a purpose-driven organization that values contributions, supports development, and offers opportunities for a meaningful and rewarding career in retail.