Senior Applications Engineer

Company Description

Great Plains Industries (GPI), based in Wichita, Kansas, is a leading manufacturer of fuel, oil, and chemical transfer pumps and meters under the GPI and GPRO brands. While GPI serves a wide range of industries, including agriculture, construction, and oil & gas, the GPRO brand focuses on commercial applications requiring professional-grade equipment. The company also produces FLOMEC flow meters, with manufacturing facilities in both Wichita, KS, and Sydney, Australia. Established in 1968, GPI maintains a 178,000-square-foot headquarters and partners with a global network of distributors and retailers.

Job Summary

The Senior Applications Engineer is the go‑to expert for flow meters and cloud‑connected measurement and fluid management solutions. Operating with a high degree of autonomy, this role leads complex customer applications, advanced integrations, and non-standard technical solutions. You will support strategic sales opportunities, collaborate on product direction, provide top-tier escalated support, and mentor technical team members—playing a key role in ensuring FLOMEC continues to deliver world‑class solutions.

What You'll Do

• Analyze complex customer applications, define optimal technical solutions, and guide strategy during the sales process
• Serve as technical lead for high‑value OEM and enterprise accounts
• Provide expert consultation on system-level design, feasibility, and trade‑offs
• Troubleshoot flow meters and cloud-connected products via phone, email, video, and occasional on‑site visits
• Support warranty and return evaluations in partnership with internal teams
• Provide live, real-time support for installation, configuration, and system setup
• Act as the final escalation point for advanced hardware, software, and system integration issues
• Lead root‑cause analysis and collaborate with Engineering, Quality, and Product teams to drive long‑term solutions
• Mentor Product Technical Support team members and help develop their technical capabilities
• Lead or co‑facilitate advanced technical training for internal teams, distributors, and key customers
• Troubleshoot multi‑vendor systems involving PLCs, SCADA, FMS, and control loops
• Recommend non-standard or customized solutions that balance technical risk and business value
• Provide structured, actionable feedback to Product Management and Engineering for roadmap planning
• Represent GPI as a technical ambassador at trade shows, customer visits, and industry events
• Document activities using CRM, ERP, and collaboration tools
• Develop advanced application notes, diagrams, and technical guidance
• Identify documentation gaps and create materials to prevent recurring support issues
• Adhere to all safety requirements, company policies, and ethical standards

This job description is not all‑inclusive. Other duties may be assigned as needed.

Required Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related technical field
• 7+ years in applications engineering, technical sales support, or systems engineering within industrial products
• Proven experience as a technical lead or escalation resource in customer‑facing environments
• Strong written and verbal communication skills
• Experience using CRM/ERP tools to document activities
• Mechanical and electrical aptitude with the ability to master GPI, GPRO, and FLOMEC applications
• Strong time‑management skills and ability to handle shifting priorities
• Self-motivated with a strong sense of ownership and follow‑through

Preferred Qualifications

• Master’s degree in Mechanical or Electrical Engineering
• Experience developing and delivering technical training to diverse audiences

Physical Requirements

• Ability to lift up to 20 lbs.
• Ability to work at a computer and move throughout the factory floor for extended periods
• Ability to wear safety shoes, glasses, and related PPE

Working Conditions

• 10–15% travel to customer sites and trade shows
• Onsite role located at our Wichita, KS office
• Temperature‑controlled office environment with exposure to lab, manufacturing, warehouse, and customer environments
• Occasional hosting of on‑site customer visits and factory tours

Benefits

GPI offers a competitive and comprehensive benefits package, including:

• Paid Time Off (PTO)
• Paid Holidays
• Group Health Insurance (Shared Cost)
• Group Dental Insurance
• Flexible Spending Accounts (FSA)
• Company-Paid Life and AD&D Insurance
• Short- and Long-Term Disability
• 401(k)
• Profit-Sharing Bonus
• Paid Parental Leave

Apply at: https://greatplainsindustries.com/pages/careers