Branch Sales Associate

Job Summary of Branch Sales Associate

Floor & Decor's Branch Sales Associate play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Branch Sales Associate contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.

Attributes we consider important

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Outstanding communication proficiency and attentive listening expertise

Responsibilities of Branch Sales Associate

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Act and work in a manner consistent with the company's core values.
• Demonstrate and understand compliance of the company's safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Requirements of Branch Sales Associate

• Only those who have reached the age of 18 or older are permitted.
• Understanding fundamental mathematical concepts.
• Customer service experience.
• Skill in multitasking and excelling in challenging circumstances.
• Meeting forklift certification requirements from F&D might be necessary for certain positions.
• Successful completion of a drug test is required for individuals seeking certification to use heavy equipment in states where it is allowed.

Working Conditions of Branch Sales Associate

• Exposure to a warehouse environment and mobile machinery is possible for employees as they carry out their job responsibilities.

Physical/Sensory Requirements of Branch Sales Associate:

• Ability to apply force intermittently between 30 and 60 pounds, with frequent application of 20-30 pounds of force, and constant application of up to 20 pounds of force for moving objects through various physical actions.
• Employees are frequently expected to have hands-on involvement, using their hands and fingers for tasks that involve feeling or handling.
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits of Branch Sales Associate

• Every stage offers additional chances for rewards
• Career advancement opportunities
• Seeking relocation chances throughout the country
• A 401k option with a company match that can vary at the employer's discretion
• The Employee Stock Purchase Plan is designed to motivate employees by offering them the chance to purchase company stocks at a discount, potentially leading to increased loyalty and productivity
• Referral Bonus Program
• A personal leave and Volunteer Time Off provision
• Those who meet the criteria can enroll in medical, dental, vision, life, and other insurance plans

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.