Sr Applications Engineer

Job Title: Senior Applications Engineer

Job Description

We are seeking a Senior Level Applications Engineer to serve as a technical authority for complex customer solutions involving engineered products and integrated systems. This role operates with a high degree of autonomy and acts as a key bridge between customers, sales, engineering, and product teams. The ideal candidate enjoys solving non-standard technical challenges, influencing product direction, and providing advanced support in customer-facing environments. This position combines deep technical expertise, consultative problem-solving, and leadership through mentorship and collaboration.

Responsibilities

• Analyze complex customer requirements and recommend technically sound, practical solutions.
• Serve as the technical lead for strategic and high-value customer engagements.
• Provide expert guidance on system-level design, feasibility, and trade-offs during the pre- and post-sales process.
• Deliver advanced troubleshooting support via phone, email, video, and occasional on-site visits.
• Act as the final escalation point for complex hardware, software, and system integration issues.
• Support evaluation of returned products and warranty-related technical issues.
• Troubleshoot multi-component and multi-vendor systems involving control systems, automation platforms, and instrumentation.
• Lead root-cause analysis efforts and collaborate with internal teams to drive corrective and preventative solutions.
• Recommend customized or non-standard solutions that balance technical risk, customer needs, and business objectives.
• Work closely with Sales, Engineering, Quality, and Product teams to support strategic opportunities and long-term product improvement.
• Provide structured, actionable feedback to inform product roadmaps and design enhancements.
• Document customer interactions, findings, and solutions using standard business systems.
• Mentor and support technical team members to elevate overall capability and consistency.
• Lead or assist with advanced technical training for internal teams and external partners.
• Develop application notes, diagrams, and technical guidance to reduce recurring support issues and improve customer experience.
• Identify documentation gaps and proactively create or improve reference materials.
• Represent the organization as a technical resource during customer meetings, industry events, and occasional trade shows.
• Maintain a professional, customer-focused presence aligned with company values and ethical standards.

Essential Skills

• Bachelor’s degree in Engineering or a related technical discipline.
• 7+ years of experience in applications engineering, systems engineering, or technical support roles for engineered or industrial products.
• Demonstrated experience serving as a technical lead or escalation resource in customer-facing environments.
• Strong written and verbal communication skills, with the ability to explain complex concepts clearly.
• Experience documenting activities and customer interactions using CRM, ERP, or similar business tools.
• Strong mechanical and electrical aptitude with the ability to learn complex product platforms.
• Excellent time-management skills and ability to manage shifting priorities independently.
• Self-motivated with a strong sense of ownership and follow-through.

Additional Skills & Qualifications

• Master’s degree in Engineering or a related field.
• Experience developing and delivering technical training to varied audiences.
• Experience in supporting configurable or integrated technical solutions.

Work Environment

This is primarily an onsite role with exposure to office, lab, and light production environments. The position requires approximately 10–15% travel for customer visits, training, or industry events. Occasional hosting of customer visits or technical meetings is expected. The role requires the ability to lift up to 20 lbs as needed, work at a computer for extended periods, and move throughout technical or production environments. Adherence to safety requirements and company policies is essential.

Job Type & Location

This is a Contract to Hire position based out of Wichita, KS.

Pay and Benefits

The pay range for this position is $40.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wichita,KS.

Application Deadline

This position is anticipated to close on Mar 25, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.